This is a translation. In case of difference, the French version applies.

Privacy

Updated: November 12, 2026

In short

No advertising, no selling of data, no trackers. We keep only what makes Pancarte work.

Controller

Etienne Brun EI, SIRET 851 625 103 00037, 10 rue du Docteur Roux, 75015 Paris, France. Contact: bonjour@pancarte.eu.

What we keep

Restaurant owners: the account email, the restaurant's details, the menus, their photos and translations, and payments (at Stripe).

Security: the IP address and browser of each session, until it expires; the IP address of a scan made without an account, for one day.

Menu visitors: nothing personal. Views are counted without cookies and without identifying anyone.

Why

To run the service you asked for, send you the account emails, and keep our accounts.

Our providers

Cloudflare (hosting), Google (reading photos and translating with Gemini, without training its models; “Continue with Google” sign-in; finding your Google profile, with only the name and city), Stripe (payment), Resend (emails).

Some are in the United States: transfers are covered by the European Commission's standard contractual clauses or the EU–US Data Privacy Framework.

How long

As long as your account exists. Deleting it erases everything at once; technical backups follow within 30 days. Invoices are kept 10 years, as the law requires.

Cookies

On pancarte.eu: the language you chose. In the pro space: the session, and before the account is created, the scanned menu and the chosen plan (30 days). No advertising or audience measurement, so no banner to accept.

Your rights

See, correct, download or delete your data: in Réglages → Mon compte (your settings), or at bonjour@pancarte.eu. You can also complain to the CNIL, the French data protection authority (cnil.fr).